Difficult clients. Eurgh.
At one point or other, all freelancers have to deal with The Difficult Client. Every difficult client is different – there’s the fussy clients (you will literally never please them), the ‘always one last thing to do that’s not part of the original contract’ clients, the never-reply-to-email clients or, my least favourite, the never-pay-on-time clients.
In an ideal world, we’d all love to avoid difficult clients. It’s great to have some clients that push us to constantly improve, but those ones that drain us and take up more time than they should are only worth going for if you’re passionate about the cause – or, to be realistic, they pay the bills.
How do you deal with difficult clients? Strict no-go policy, or work on a case-by-case basis? Vote in the poll below, then let me know your experiences with difficult clients!
What’s your worst client experience?
Image: Flickr user eamoncurry123